Order Processing

All orders are processed within 3-5 business days after confirmation. For custom OEM/ODM orders, processing time varies based on order quantity and customization requirements. We will provide an estimated timeline upon order confirmation.

Shipping Methods

We offer multiple shipping options to meet your needs:

Sea Freight: Most economical for large orders. Transit time typically 20-45 days depending on destination.

Air Freight: Faster option for urgent orders. Transit time typically 5-10 days.

Express Courier: Available for samples and small orders via DHL, FedEx, or UPS. Transit time 3-7 days.

Shipping Costs

Shipping costs are calculated based on order weight, volume, and destination. We provide FOB (Free On Board) pricing by default. CIF (Cost, Insurance, and Freight) pricing is available upon request.

Tracking Information

Once your order ships, we will provide tracking information via email. You can use this to monitor your shipment's progress.

Customs and Duties

International orders may be subject to customs duties and import taxes in the destination country. These charges are the buyer's responsibility and are not included in our pricing.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and arrange replacement or refund as appropriate.

Contact

For shipping inquiries, please contact us at xiaosuan737@Gmail.com or WhatsApp: +86 13433799826.

Information We Collect

We collect information you provide directly to us, such as when you fill out an inquiry form, request a quote, or communicate with us via email or WhatsApp. This may include your name, company name, email address, phone number, and order details.

How We Use Your Information

We use the information we collect to:

• Process and respond to your inquiries

• Provide quotes and product information

• Process orders and arrange shipping

• Send order confirmations and updates

• Communicate about products, services, and promotions

• Improve our website and services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, such as shipping carriers, as long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights.

Cookies

Our website may use cookies to enhance your experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. These sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Your Rights

You have the right to access, update, or delete your personal information at any time. To do so, please contact us at xiaosuan737@Gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at xiaosuan737@Gmail.com or WhatsApp: +86 13433799826.

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our website.

Use License

Permission is granted to temporarily download one copy of the materials on YingSheng's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

Product Information

We strive to provide accurate product information, including descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Colors may vary slightly due to monitor settings.

Pricing

All prices are subject to change without notice. Pricing is typically provided on a per-quote basis for wholesale and OEM/ODM orders. We reserve the right to modify pricing at any time.

Orders and Payment

For wholesale and custom orders, we typically require a deposit before production begins, with the balance due before shipment. Payment terms will be specified in the order confirmation or proforma invoice.

Minimum Order Quantity (MOQ)

MOQ varies by product. Please contact us for specific MOQ requirements. We offer flexibility for new customers and sample orders.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of YingSheng and is protected by applicable intellectual property laws. For OEM/ODM customers, we respect and protect your intellectual property rights.

Limitation of Liability

In no event shall YingSheng be liable for any damages arising out of the use or inability to use the materials on our website, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of China, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Changes to Terms

We reserve the right to revise these terms of service at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

Contact

If you have any questions about these Terms of Service, please contact us at xiaosuan737@Gmail.com or WhatsApp: +86 13433799826.